Privacy Policy

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. 

We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. 

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to contact the Health Information Department. 
• We may say “no” to your request, but we will tell you why in writing within 60 days. 

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. 
• We will say “yes” to all reasonable requests. 

• You can ask us not to use or share certain health information for treatment, payment, or our operations. 
• We are not required to agree to your request, and we may say “no” if it would affect your care. 
• If you pay for a service or health care item out of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. 
• We will say “yes” unless a law requires us to share that information.

• You can ask for a list (accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why. 
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

• You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy upon your request promptly. 

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. 
• We will ask you to provide or the person to provide documentation to ensure the person has this authority and can act for you before we take any action. 

You can complain if you feel we have violated your rights by contacting us:

Call Us: 1-860-579-3606

Email Us: Compliancedept@scadd.org 

Southeastern Council for Alcoholism and Drug Dependence, Inc. (SCADD) 

321 Main Street

Norwich, CT 06360

Attention: Chief Compliance Officer 

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696- 6775, or visiting www.hhs.gov/ocr/privacy/hipaa/ complaints/. 

We will not retaliate against you for filing a complaint.

• We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for substance use and/or mental health and your doctor treating you for medical conditions can discuss your overall health conditions. 
• We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and clinical services. 
• We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services. 

We must meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. 

Help with public health and safety issues 

We can share health information about you for certain situations such as: 

• Preventing disease
• Helping with product recalls 
• Reporting adverse reactions to medications 
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety 
• We can use or share your information for health research. 
• We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we are complying with federal privacy law. 
• Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you: 

• For workers’ compensation claims 
• For law enforcement purposes or with a law enforcement official 
• With health oversight agencies for activities authorized by law 
• For special government functions such as military, national security, and presidential protective services Respond to lawsuits and legal actions. 
• We can share health information about you in response to a court or administrative order, or in response to a subpoena.